Frequently Asked Questions

Answers to Your Questions About Exploring Philadelphia's Attractions with Our Bus Service.

Are strollers permitted on the PHLASH?

Collapsible strollers are permitted to board the PHLASH at the driver's discretion. Riders must collapse the stroller before boarding.

Do I need to alert the PHLASH driver when I want to get off at my stop?

The PHLASH stops at each of the 19 stops along its route, so there is no need to alert the driver. Simply stand when the vehicle stops moving and make your way to one of the exits. PHLASH only picks up and drops off riders at its 19 stop locations.

Is the PHLASH temperature-controlled?

Yes, all PHLASH vehicles offer air conditioning during the warmer season and heat during the colder months.

Is the PHLASH wheelchair accessible?

Yes, all PHLASH vehicles are wheelchair accessible with a lift and provide wheelchair securement.

How do I get to attractions in Fairmount Park like the Philadelphia Zoo or Please Touch Museum aboard the PHLASH?

To access the Philadelphia Zoo or Please Touch Museum on the PHLASH, board the transfer vehicle to the Philadelphia Zoo & Please Touch Museum Loop at the Transfer Stop located at the Perelman Building. You can ride the PHLASH Downtown Loop to the Transfer Stop and transfer for access to the Zoo & Please Touch Museum Loop that connects back to the Downtown Loop at the Transfer Stop. All-day passes incur no additional fee to ride the Philadelphia Zoo & Please Touch Museum Loop.

Does the PHLASH have a Lost & Found?

If you think you left a belonging on a PHLASH vehicle, please call the Independence Visitor Center, (800) 537-7676, and report the missing item to a Visitor Services Representative.

How much is the PHLASH? Do passes need to be purchased in advance?

The PHLASH is only $2 per ride, or $5 for a One-Day Pass, or $9 for a Two-Day Pass, available as an online-exclusive deal for use on two consecutive days. New this year is the $12 Family Pass. Children 4 and under, seniors, and SEPTA Pass and Key holders can ride for FREE. PHLASH passes can be purchased online, at any Visitor Center location, or on-board the vehicle with cash only and exact change.

Is the PHLASH a guided sightseeing tour?

The PHLASH provides a convenient and affordable way for visitors to navigate Philadelphia, but it is NOT a narrated or guided sightseeing tour.

What is the Philly PHLASH®?

The Philly PHLASH® is a seasonal transit program managed by the Philadelphia Visitors Center Corporation. The PHLASH is the most affordable and convenient way for visitors to get around Philadelphia, with 19 stops located near popular attractions, from the Delaware River Waterfront to Fairmount Park. The PHLASH provides daily service. There is no service on Thanksgiving Day and Christmas Day. Daily service runs May 17 – September 2. The PHLASH operates from 10:00 a.m. – 6:00 p.m., providing service to each stop every 15 minutes.

Still have questions? Get In Touch Today!

Assistance

We’re always here to help, contact us for assistance!

Contact Us